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Frequently Asked Questions

Store & Products

Relax, you are not the first one to do so! To date, we have not recorded information on the negative effects of ingesting the contents of the oxygen absorber. The absorber is a mixture of mineral active substances containing iron, calcined kaolin, activated carbon, sulfur, sodium chloride, and water. In case of any discomfort, visit your doctor and present the above composition to them.

Our meals are fast and easy to prepare: simply open the bag, add hot water, stir, and wait for a few minutes. NOTE: The method of preparation may vary depending on the product. Detailed preparation instructions (in graphic and descriptive form) can be found on the back of each pouch and on the product page in our online store

It usually takes up to 2 weeks to replenish the stock of a sold-out product. If you are interested in buying a product that is currently out of stock, we recommend using the "Notify me when available" feature, which can be found on the product page when it is sold out. As soon as the stock of the product is replenished, you will receive an email notification.

Our discount codes (unless otherwise agreed) cover all products except:
• discounted products (sale)
• sets of products (their price has already been reduced)
• gift cards

Shelf life depends on the type of product and packaging - the maximum may be 5 years from the date of manufacture.
You can find specific details about the maximum shelf life of each product we offer on the respective product page, under the description.

Here is a list of the dimensions (W x H) of all LYOFOOD products. The thickness of the laminate varies and depends on the volume of the portion of the product inside.

EXPEDITION MENU
• main meals - 20x19.5 cm
• soups and breakfasts - 18.5x15 cm
• desserts and fruits - 15.5x15 cm
• products sample - 11x11 cm

BISTRO MENU
• 14.5x18.5 cm

POWDERS
• spinach and nettle - 18x15.5 cm
• other powders - 13x15.5 cm

SMOOTHIES
• 9x16 cm

FORMULA
• large bags (14 servings) - 18x15.5cm
• sachets (1 serving) - 7x11 cm (enclosed in a cardboard box with dimensions of 24x12 cm)

EMERGENCY MENU
• two buckets, each with a capacity of 16.6 l and dimensions (LxWxH): 37.2x24x27 cm

The batch number and minimum shelf life date (DD.MM.YYYY) are printed on the back of the package in a marked place.

The bags in which we pack freeze-dried food are not recyclable, and they should be disposed of in mixed waste. They are created from materials that ensure a long minimum shelf life of meals and allow filling with hot water. In addition, they are durable, resistant to damage, practical and convenient to use, even in the harshest conditions. Unfortunately, using recyclable materials would deprive our products of these unquestionable advantages. However, the cardboard packaging in which we ship our products can be recycled.

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Production & Quality

All LYOFOOD products are made in Poland, in our production facility in Kielce. We handle all stages of food production. Our certified quality system controls the entire process from seed and cultivation, through cooking and freeze-drying, to packaging and final delivery.

At our facility, we freeze-dry food prepared and tested by us. In special cases, we can offer freeze-drying services to an external entity. If you would like to learn more, please contact us: info@lyofood.com

We offer products in individual pouches. However, we have the technical ability to pack the product into a bulk bag. If you are interested in this, please contact us - info@lyofood.com. We will determine the details and prepare a customized offer for you.

Freeze-drying is a method of preserving food by depriving it of water at relatively low temperatures under reduced pressure. The process preserves the original shape, texture, and 97% of natural vitamins and nutrients, while also reducing the weight of the finished meal significantly.

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The main difference is the way water is removed from a given product. Freeze-drying removes as much as 98% of water from food, while drying removes about 70-80%. As a result freeze-dried products have a much longer shelf life.

This means that we do not add any synthetic chemicals to our products. On the ingredients list of LYOFOOD products, you will only find wholesome ingredients sourced from our own crops or verified suppliers and farmers. All ingredients are easy to recognize - they are the kind we use in our home cooking.

Eliminating gluten and other allergens is made possible by using the best quality ingredients, developing strategic production schedules and paying the utmost attention to hygiene. All gluten-free products are packed on an isolated line to prevent cross-contamination. As an innovative company, we also operate an in-house laboratory where we examine dishes to guarantee they are entirely safe for the consumer. In addition, each production batch of each dish is individually tested for the presence of gluten.